These are the steps you need to go through in order to grant access to get help with your Magento 1 or Magento 2 account.

This will enable us to configure remarketing and abandoned cart workflows.

If your ecommerce platform is Magento then login to your account at the URL you would normally access the account.

These are the steps you need to go through to provide access to manage your Shopify account, enabling us to configure remarketing and abandoned cart workflows.

Please see this article from Shopify on setting up collaborator accounts for your Shopify Store to Spades Media via their Partner Account.